Our client’s satisfaction is the heart of our business. MI Alfateh will ensure that our clients will obtain the maximum satisfaction out of our services that we provide. It is the intention of our company to keep our client’s premises are kept in a neat, safe and clean condition at all times so that they can carry out business effectively. The specification submitted herein will be considered minimum requirement. Therefore this specification will only be referred to as a guide rather than limitation to the services required to effectively maintaining the facility.
The facility is to be staffed to maintain an optimum condition of cleanliness. If the level of cleaning at any time is considered to be unacceptable, MI Alfateh Empire will adjust its staff to take the necessary measure to overcome the situation. Also, to ensure that our customer will obtain the best out of our services, MI Alfateh will provide a full time supervisor to supervise the task given to the supervisor.
Staffs shall be adjusted as required to accomplish any periodical maintenance herein specified without abandoning the daily janitorial services. Any extra services will be performed at a predetermined rate agreed by both parties.